Developing Emotional Intelligence In The Workplace

Emotional Intelligence Is Defined As The Ability To Identify, Consider And Control Emotions In Oneself And To Recognize Them In Others, Brought On By A Combination Of Self-Awareness, Self-Management, Social Awareness And Relationship Management

While the qualities traditionally associated with leadership such as intelligence, toughness, determination, and vision are required for success, recent data shows they are insufficient. Truly effective leaders are also distinguished by a high degree of emotional intelligence. There are 5 key areas you would need to work on to develop your EQ. They are:

1) Self-awareness

The ability to recognise what you are feeling, to understand your habitual emotional responses to events and to recognise how your emotions affect your behaviour and performance.

When you are self-aware, you see yourself as others see you, and have a good sense of your own abilities and current limitations.

2) Managing emotions

The ability to stay focused and think clearly even when experiencing powerful emotions. Being able to manage your own emotional state is essential for taking responsibility for your actions, and can save you from hasty decisions that you later regret.

3) Self–motivation

The ability to use your deepest emotions to move and guide you towards your goals. This ability enables you to take the initiative and to persevere in the face of obstacles and setbacks.

I offer half-day, full day and 2-day organizational trainings on Emotional Intelligence In The Workplace.  Connect for more information.

4) Empathy

The ability to sense, understand and respond to what other people are feeling. Self-awareness is essential to having empathy with others. If you are not aware of your own emotions, you will not be able to read the emotions of others.

5) Social Skills

The ability to manage, influence and inspire emotions in others.

Being able to handle emotions in relationships and being able to influence and inspire others are essential foundation skills for successful teamwork and leadership.


Interested in finding out which areas you excel in and which you need to work on?

GIS Emotional Intelligence Self-Assessment

The Global Impact Systems Emotional Intelligence self-assessment is designed to get you thinking about the various competencies of emotional intelligence as they apply to you. If you want to order the self-assessment for your team, department or organization, please contact me.

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